Customer Success Engineer - II
MindTickle
Customer Success Engineer - II at MindTickle is a full time role based in Pune, Maharashtra. It was published on 4 December 2025 and was open at last check.
| Role | Customer Success Engineer - II |
|---|---|
| Company | MindTickle |
| Location | Pune, Maharashtra |
| Employment type | Full Time |
| Published | 4 December 2025 |
| Status | Open at last check |
Who we are
Mindtickle is the leading AI-powered revenue enablement platform, helping sales teams learn faster, practice smarter, and perform at their best. We bring together onboarding, training, coaching, content, digital sales rooms, conversation intelligence, and AI role-plays into one platform so revenue teams have everything they need to build winning sellers.
Global companies, like Fortune 500 organizations, trust Mindtickle to support their revenue teams. Customers and industry analysts have also recognized us. G2 has ranked us the #1 Sales Training & Onboarding platform for 28 consecutive quarters, and Forrester has recognized Mindtickle as a Leader in revenue enablement. Mindtickle was also recognized as AI-Based Sales Solution of the Year by the 2025 AI Breakthrough Awards and has received Stevie Awards for Technology Innovation and Customer Support Excellence.
At Mindtickle, we're helping companies create high-performing revenue teams, and we're looking for people who want to help shape what's next.
Job Brief
Mindtickle is hiring an experienced Customer Support Engineer - II to join our Customer Support Engineering team and become the technical heartbeat behind a global enterprise SaaS platform and our award-winning AI solutions. In this role, you will troubleshoot and resolve complex issues in a distributed system across backend services, APIs, data platform, UI interactions, and AI-powered solutions.
This role demands a strong working knowledge of cloud fundamentals: debugging of distributed systems, querying and analyzing system data, logs, and traces, writing scripts, and resolving complex backend and frontend issues with precision and speed. You will collaborate directly with Engineering, Product, Quality Engineering, and DevOps, influencing product quality and strengthening customer trust at scale.
If you thrive in solving hard technical problems, working with cross-functional teams, excel in high-stakes scenarios, owning outcomes end-to-end, and delighting customers, this role offers unparalleled influence and impact that few L2 positions can match.
Create your free OnJob profile to apply — we'll take you to MindTickle's application after sign-up. · Posted 4 Dec 2025.
Customer Success Engineer - II at MindTickle — questions answered
What does the Customer Success Engineer - II role at MindTickle pay?
MindTickle does not publish a salary on this Customer Success Engineer - II listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Customer Success Engineer - II role at MindTickle based?
MindTickle lists this Customer Success Engineer - II role in Pune, Maharashtra, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with MindTickle before you apply.
Is the Customer Success Engineer - II role at MindTickle still open?
The Customer Success Engineer - II posting at MindTickle was open at OnJob's last check of the employer's careers page, having been published on 4 December 2025. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Customer Success Engineer - II role at MindTickle?
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