SMB Sales Team Leader - 12 months FTC

We’re looking for a Sales Team Leader to join our Manchester team for a 12 months FTC.

The Team

The Small Medium Business (SMB) teams are responsible for Deliveroo's relationships with thousands of independent restaurant and retail partners that operate on the Deliveroo marketplace in several markets across Europe, ensuring that they continue to grow and operate. The SMB team spans the full life-cycle of partner interactions from initial acquisition, onboarding, reactive support and proactive account management.

The Role

As Sales Team Leader for the French Market, you will be responsible for leading and managing a team of Sales Development Representatives (SDR's) focused on generating new restaurant sign-ups to join the Deliveroo platform.

You will ensure that the team provides a positive and seamless partner experience whilst on boarded onto the platform. This role is important to ensuring we continue to grow and enable even more SMB partners to get the very best out of our platform.

Hours of work will be Monday to Friday, 9am-5:30pm. This is a hybrid role, working in the

Manchester office 3 days a week.

What You’ll Be Doing

Here’s what your day-to-day might look like:

• Manage SDRs to lead quality partner acquisition, generate new sales opportunities, and ensure relevant utilisation of Salesforce to track pipeline
• Identify the development areas of SDR's, provide coaching sessions to lead efficiency and enhance the performance of the SDR team
• Work with our Regional Sales Teams to share market knowledge that enables us to work together to maximise the sales opportunities in any given area
• Execute campaigns adhering to relevant contact strategies that deliver important
• performance metrics, including sales outcomes, restaurant experience and qualitative results
• Produce ongoing sales reports with sound analysis into performance ensuring clear action plans are built
• Attend and contribute to weekly and stakeholders meetings to provide updates on team performance and progress
• Act an inspirational role model

What You’ll Need to Thrive

This is a fast-paced role which will require you to enjoy working in a target-based environment. You will be passionate about both people leadership and delivering results, along with being able to handle objections.

The required skills include:

• 2+ years experience in a Sales Leadership role
• Clear evidence of producing results in a Contact Centre environment
• Ability to guide partners through effective negotiation
• The desired experiences include:
• Experience working with SalesForce system for customer enhancement
• Experience using and maintaining High Velocity Sales
• Experience in identifying process improvements in pipeline management and finding incremental improvements in a high performing team

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.

We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Make a visible impact every day

Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment

Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role

Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture

Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!